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    Privacy Policy

    Satplus Ltd

    Satplus Ltd. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.satplus.co.nz (the “Site”), use our services, or interact with us.

    1. Information We Collect

    We may collect and process the following information about you:

    • Personal Information: Name, address, email address, phone number, and any other information you provide when you fill out forms on our Site, contact us, or use our services.
    • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
    • Usage Data: Information about how you use our Site and services.

    • Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

    2. How We Use Your Information

    We use the information we collect in the following ways:

    • To provide our services: To carry out our obligations and provide you with the information, products, and services that you request from us.
    • To improve our Site: To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
    • To communicate with you: To respond to your inquiries, provide customer support, and send you service-related communications.
    • For marketing purposes: To provide you with information about goods or services we feel may interest you, in accordance with your communication preferences.
    • To comply with legal obligations: To comply with applicable laws and regulations.

    3. Sharing Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

    • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf and need access to your information to carry out their work.
    • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or act to protect the safety of our users or the public.

    4. Data Security

    We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us.

    5. Your Rights

    You have the right to:

    • Access: Request a copy of the personal information we hold about you.
    • Correction: Request that we correct any inaccuracies in the personal information we hold about you.
    • Deletion: Request that we delete your personal information, subject to certain legal obligations.
    • Objection: Object to the processing of your personal information for direct marketing purposes.

    To exercise any of these rights, please contact us at [email protected].

    6. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

    7. Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

    Satplus Ltd.
    Auckland
    Phone: 0210 361162
    Email: [email protected]